The Grand Hotel Birmingham
Birmingham’s Grand Hotel on Colmore Row is housed in one of the city’s most iconic buildings; a landmark Grade II* listed property combining beautifully restored original Victorian features with modern service and style that compliments a vibrant and diverse Birmingham in the 21st century.
The Grand Hotel Birmingham features 185 bedrooms and extraordinary suites, a glamorous cocktail lounge bar, a British brasserie serving cuisine with a touch of French flair, and eight magnificent meeting and event rooms - as well as our spectacular Louis XIV-style Grand Ballroom.
We warmly welcome everyone and foster a sense of belonging, where each person is valued and appreciated. Join our team and become part of a passionate group of individuals who genuinely care about the experiences we create for our guests and colleagues.
People & Culture Assistant Manager
At The Grand Hotel Birmingham, our people are at the heart of our story — and we are seeking a People & Culture Assistant Manager to help us support them at every step of their journey.
At The Grand Hotel Birmingham, our People & Culture team plays a central role in shaping the colleague experience from first interview through to development, recognition and progression.
We are seeking a People & Culture Assistant Manager to support our 200 colleagues. This is a hands-on role for someone who combines operational confidence with genuine care — someone who understands that culture is built through consistency, trust and daily leadership. This role involves working 40 hours per week, Monday to Friday based within the People & Culture Office at the hotel.
What You’ll Be Responsible For
• Supporting the delivery of our People & Culture strategy in partnership with the People & Culture Manager.
• Managing employee relations, performance matters and the colleague lifecycle with professionalism and discretion.
• Leading recruitment activity across the hotel and ensuring a seamless onboarding experience.
• Supporting payroll, time & attendance and compliance processes with accuracy and integrity.
• Championing engagement initiatives and building strong relationships across all departments.
What You’ll Bring
• Previous experience in a busy HR or People & Culture role (hospitality experience advantageous but not essential).
• Sound knowledge of employee relations and employment law.
• Confidence coaching managers and providing clear, practical guidance.
• Strong organisational skills with the ability to manage both planned priorities and reactive matters.
• A warm, approachable style and genuine passion for creating a positive workplace culture.
Benefits:
Pay & Benefits
At The Grand Hotel Birmingham, we recognise that our people are the heart of our success. In return for your commitment and professionalism, we are proud to offer:
• £32,760 per annum
• Stays at The Grand or any De Vere property from £50 per night, with preferential rates for friends and family.
• 50% off food and drinks in Isaacs, Madeleine and across De Vere locations.
• Annual complimentary stay at The Grand or a De Vere property of your choice plus long service awards that increase year on year.
• 31 days holiday each year, increasing to 33 days with service, plus an additional paid day off for your birthday and a £20 Love2Shop voucher.
• Complimentary freshly prepared meals on duty, available twice daily.
• Monthly recognition programmes and regular team appreciation events.
• Employee referral scheme with financial rewards.
• Access to hundreds of retail, travel and leisure discounts through our Exclusively Yours benefits portal.
• 24/7 health and wellbeing support through Hospitality Action, including free counselling.
• Wagestream financial wellbeing platform, offering flexible access to earned pay.
• Inclusive multi-faith prayer room, accessible at any time.
• Company Life Assurance scheme for added peace of mind.
If you are ready to play a key role in shaping culture within one of Birmingham’s most iconic hotels, we would love to hear from you.
