Be Inspired

We are looking for people who like working as part of a team, who have a warm heart and who enjoy anticipating guests’ and colleagues’ needs, and who are passionate about all the great things in and around Birmingham.

You’ll receive the best training to give you the skills, confidence and tools to deliver whatever it takes to deliver outstanding service to our guests.

Be inspired and feel safe by your working environment, in the knowledge you’re working for the grandest hotel in the Birmingham market, defined by its contemporary luxury and unique service.

We are committed to growing and developing our colleagues from within and ensuring they enjoy a work life balance.

We also offer:

• Competitive colleague and friend & family rates for overnight stays at the hotel
• 50% employee discounts on food and beverage at hotel outlets
• Access to our exclusive benefits portal, which includes extensive discounts on retail, travel and leisure activities
• Employee Referral scheme, get financially rewarded for introducing a friend or family member to our team
• Free meals on duty in our dining facilities
• Access to Hospitality Action, our Employee Assistance programme with 24/7 health and wellbeing support
• Rewards and recognition for living and breathing our company values
• Monthly employee recognition and rewards programme
• Regular team appreciation events, including regular employee parties throughout the year
• Career development opportunities – including access to apprenticeship programmes
• Use of Wagestream financial wellbeing platform, allowing instant access to your pay

People are the key to our success. Our team thrive at delivering dynamic, personable and truly outstanding service to our guests with a style that’s inspired.

So if you’re imaginative, personable and have an original and energetic style, you’re probably just what we’re looking for.

We want the best that Birmingham has to offer across our range of departments and at all levels, including:

• Restaurant
• Bars
• Meetings and Events
• Kitchen and Pastry
• Housekeeping
• Reception and Nights
• Reservations
• Sales