Maintenance Manager

Moonfleet Manor | Dorset Coast
Permanent | 40 hours over 5 days (including weekends)
Staff Accommodation available – first 3-months at no charge to assist relocation

Moonfleet Manor, part of the Luxury Family Hotels collection, is a much-loved coastal hotel where exceptional standards meet a relaxed, family focused atmosphere. We are dedicated to providing our guests with an exceptional experience and are looking for an enthusiastic and hands-on Maintenance Manager to join our team. This role is key in supporting the smooth running of the hotel’s facilities, ensuring our guests enjoy a safe, comfortable, and memorable stay.

What we are looking for

We are looking for an experienced, hands on and proactive Maintenance Manager to take ownership of the day to day maintenance function at Moonfleet Manor.
This is a practical management role within a busy hotel environment. You will lead from the front, working alongside the maintenance team when required, while ensuring that daily works are properly prioritised, allocated and progressed through to completion.

You will:

• Lead, organise and work alongside the maintenance team, setting clear daily priorities and ensuring agreed works are completed.
• Take ownership of planned, preventative and reactive maintenance across the hotel, grounds, plant and facilities.
• Hold key responsibility for Health and Safety within the maintenance function, including risk assessments, safe systems of work, contractor controls and completion of relevant compliance actions.
• Maintain strong oversight of statutory maintenance, servicing, inspections, records and remedial works.
• Be practically capable across a range of general maintenance disciplines and willing to be hands on as part of the team.
• Take responsibility for the operation and maintenance of our swimming pool and associated plant, ensuring appropriate testing, records and standards are maintained.
• Recognise when specialist expertise is required, obtain quotations, coordinate contractors and retain ownership through to completion.
• Prioritise effectively across safety, compliance, operational requirements, preventative maintenance and guest experience.
• Manage maintenance expenditure responsibly and provide clear, costed recommendations where further approval is required.
• Work closely with the Hotel Manager and wider operational team to minimise disruption and maintain the standards expected within a luxury family hotel.
• Demonstrate strong ownership, organisation and follow through, bringing solutions and recommendations rather than simply escalating problems.

About you

• Previous maintenance experience within a hotel or hospitality environment.
• Previous practical experience of swimming pools and pool plant operation.
• Experience leading or supervising a maintenance team within a busy operational environment.
• Strong practical maintenance knowledge across a range of disciplines.
• A good working knowledge of Health and Safety, risk assessment and statutory property compliance.
• Experience managing external contractors and obtaining and assessing quotations.
• Strong organisational skills and the ability to manage competing priorities independently.
• A collaborative, practical approach and willingness to work alongside the team.
• The judgement to recognise and communicate the limits of your own competence and engage appropriate specialist support when required.
• Pool Plant Operator qualification is highly desirable, with appropriate training and certification expected where required.

Experience working with older, listed or complex buildings would be an advantage.

Why work with us?

• Training and development is central to life at LFH, it’s something we truly value. We are proudly certified by the Institute of Hospitality and support our teams’ development through partnerships with award-winning, hospitality specific apprenticeship providers.
• An extra day’s holiday for your birthday
• EarlyPay – Need to access some of your monthly salary a little early sometimes? No problem!
• Cycle to work scheme
• Help@Hand - Our online health and wellbeing service – Get same day remote GP appointments, Mental Health support and Physiotherapy on us.
• Life Assurance Benefit for peace of mind for your loved ones.
• Enhanced Maternity and Paternity packages
• Want to give back but never have the time? We will give you a paid day off for any volunteering or fundraising you would like to get involved in once a year
• The LFH Benefit Hub – Easily accessible employee discount platform for you to take advantage of at your favourite high street and online retailers
• 50% off Food and Beverage and the Spa across Luxury Family Hotels.
• Incredible discounted hotel stays for you, friends and family

Please ensure you check the hotel location as some of our hotels are hidden away and you will have to use your own transport to locate us!

Who are LFH?

Part of the Luxury Family Hotel Group, Moonfleet Manor Hotel is set overlooking the incredible Jurassic coastline offering our guests the perfect location for a coastal family getaway.

We are dedicated to creating an inspiring space for our team members that is fun, all-inclusive, professional and rewarding – just as a career in hospitality should be!

Here at LFH we are an equal opportunities employer and strive to create a diverse and accessible workplace for all. We believe in a culture and inclusive team member experience that values people from all backgrounds, race and religions. We respect, value and embrace diversity and ensure everyone is recognised and respected, we celebrate our differences.