Business Development Manager

At Luxury Family Hotels, we create time. Time to slow down, reconnect and enjoy being together, in beautiful places by the sea, in the countryside and on the edge of the forest.
We’re looking for a Business Development Manager with proactive hotel sales experience to drive meetings, events and social business, with a particular focus on The Ickworth, Woolley Grange and New Park.
This is a relationship-led role for someone who enjoys being out in the market, opening doors and converting opportunity into memorable group experiences.

This is a permanent, full-time position (40 hours per week), Monday to Friday. Some evening or weekend work may be required in line with business needs. The role offers an annual salary of £35,000 - plus a brilliant benefit package. 

What you’ll be responsible for:

• Proactively generating and converting meetings, events and social business
• Building strong relationships across corporate and group markets
• Representing three distinctive hotels within the LFH collection
• Working closely with on-property teams, revenue and marketing
• Reporting directly into the Director of Sales

What we’re looking for:

Essential
• Experience in proactive sales, telesales or business development, ideally within hospitality
• Proven ability to sell, negotiate and influence with commercial confidence
• Strong organisational skills with the ability to work independently and collaboratively
• Excellent verbal and written communication skills
• Confident presentation skills with the ability to bring product and experience to life
• Self-motivated, target-driven and proactive in approach
• Professional and polished personal presentation
• Previous proactive sales experience within hotels
• Strong knowledge of meetings and events or group sales
• A commercial, target-driven mindset with a warm, confident approach

Desirable
• Experience using Delphi
• Understanding of meetings, events and group market dynamics

Location is flexible, though North London through to Kent would be ideal.
If you love proactive sales and want to represent hotels with real character, this could be your next exciting step.

Why work with us?

• Training and development is central to life at LFH, it’s something we truly value. We are proudly certified by the Institute of Hospitality and support our teams’ development through partnerships with award-winning, hospitality specific apprenticeship providers.
• An extra day’s holiday for your birthday
• EarlyPay – Need to access some of your monthly salary a little early sometimes? No problem!
• Cycle to work scheme
• Help@Hand - Our online health and wellbeing service – Get same day remote GP appointments, Mental Health support and Physiotherapy on us.
• Life Assurance Benefit for peace of mind for your loved ones.
• Enhanced Maternity and Paternity packages
• Want to give back but never have the time? We will give you a paid day off for any volunteering or fundraising you would like to get involved in once a year
• The LFH Benefit Hub – Easily accessible employee discount platform for you to take advantage of at your favourite high street and online retailers
• 50% off Food and Beverage and the Spa across Luxury Family Hotels.
• Incredible discounted hotel stays for you, friends and family

Please ensure you check the hotel location as some of our hotels are hidden away and you will have to use your own transport to locate us!

Luxury Family Hotels are dedicated to creating the time and place for wonderful family memories at their hotels. Recently awarded Best Employer at the Springboard Awards for Excellence, we have created an inspiring space for our team members that is fun, all-inclusive, professional, and rewarding. Just as a job in hospitality should be! We are dedicated to investing in individuals training needs to develop their hospitality careers. Our Four Core Pillars define our teams’ culture and all we ask of you is to work together to ensure we deliver exceptional customer service, going the extra mile for each of our guests.

Being part of this business is more than just a job - it is developing yourself within a team of likeminded individuals, being dedicated to each other to create magical moments for our guests, and enjoying your time at work so much so it shouldn’t feel like work at all.

Here at LFH we are an equal opportunities employer and strive to create a diverse and accessible workplace for all. We believe in a culture and inclusive team member experience that values people from all backgrounds, race and religions. We respect, value and embrace diversity and ensure everyone is recognised and respected, we celebrate our differences.