Waiting Staff

Gloucester Robinswood Hotel, Signature Collection By Best Western

The Opportunity

Are you an enthusiastic and customer-focused individual looking to be part of a dynamic food and beverage team? We are seeking a passionate individual to join us here at the hotel and help us create memorable guest experiences.

As part of our team, you will be responsible for providing high-quality food and beverage service to our guests. This includes engaging in conversation with guests, taking their orders, and using upselling techniques to enhance their experience. Your friendly and welcoming demeanor will make our guests feel right at home.

You will play an essential role in ensuring that the restaurant and bar are prepared for service and that high standards of presentation are met. As the face of our business, you will represent the hotel and uphold our brand reputation through exceptional customer service.

If you have a passion for hospitality and enjoy creating a positive atmosphere for guests, we would love to hear from you.

Benefits

  • Our enviable employee discounts on bedroom rates across our Best Western hotel portfolio.
  • Shopping discounts - ranging from groceries, fashion, travel, utilities, days out, and even holidays.
  • Eye care
  • Free legal & money advice
  • Counseling sessions
  • Hospital & death benefit plans
  • Cycle to work scheme
  • Wellbeing tips and support fitness videos
  • Recipe ideas
  • Advice on keeping active and healthy living
  • Wellbeing podcasts and tv
  • Breathing exercises
  • 24/7 advice and support line
  • Team reward & recognition
  • Free meals on duty
  • Free parking

Ideal Candidate

You should have a strong passion for the hospitality industry, particularly in food and beverage service. You should possess excellent communication and interpersonal skills, with the ability to engage guests in conversation and provide exceptional customer service.

Experience in a similar role is desirable, with a proven track record of delivering high-quality service in a fast-paced environment. They should have a professional and positive attitude towards their work, with the ability to work well in a team and contribute to a positive working culture.

The ideal candidate should have a good eye for detail and be able to maintain high standards of presentation and cleanliness. They should be flexible with their working hours and able to work weekends and holidays as required.

Ultimately, the ideal candidate for this job should be motivated, reliable, and dedicated to providing an excellent guest experience.


Hotel

Just 5 minutes from the M5 and a short taxi ride from Gloucester train station, you’ll find the Gloucester Hotel, part of the Signature Collection By Best Western. Conveniently located between junctions 11A and 12 of the M5, the hotel is only a 5-7 minute drive from the motorway, whether you’re traveling north or south.

The hotel features 95 bedrooms, including 6 family rooms, and meeting rooms for up to 180 delegates. It also has a Civil Ceremony licence and a versatile wedding suite that can accommodate up to 200 guests. Guests can enjoy the health club, which includes a squash court, beauty treatment area, swimming pool, and children’s pool.

About us

Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management! With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality. Join our dynamic team and be a part of shaping the future of the UK hospitality industry.