Night Porter

The Opportunity

We are currently seeking a reliable and responsible Night Porter to join our team here at the hotel. As a Night Porter, you will be responsible for ensuring the safety and security of the hotel and its guests during the overnight shift.

Key Responsibilities:

• Checking guests in and out during overnight hours
• Monitoring the hotel and its surroundings for potential security issues
• Responding to guest requests and concerns in a timely and professional manner
• Assisting with housekeeping duties as needed
• Setting up breakfast and/or coffee service for early morning guests
• Completing various administrative tasks such as filing and record keeping

Benefits

• Our enviable employee discounts on bedroom rates across the lgh hotel portfolio.
• Access to the ihg employee room benefit programme across their global portfolio. (t&cs apply).
• Shopping discounts - ranging from groceries, fashion, travel, utilities, days out, and even holidays.
• Eye care
• Free legal & money advice
• Counseling sessions
• Hospital & death benefit plans
• Cycle to work scheme
• Wellbeing tips and support fitness videos
• Recipe ideas
• Advice on keeping active and healthy living
• Wellbeing podcasts and tv
• Breathing exercises
• 24/7 advice and support line
• Team reward & recognition
• Free meals on duty
• Free parking

Ideal Candidate

• Previous experience in a similar role is preferred
• Excellent communication and customer service skills
• Ability to work independently and take initiative when necessary
• Strong attention to detail and ability to multitask
• Availability to work overnight shifts, including weekends and holidays
• Familiarity with hotel software and computer systems

Hotel

The Holiday Inn Basildon is an exceptional hotel located opposite Festival Park, providing a perfect setting for conferences, meetings, weddings, events, and leisure guests. With 148 comfortable bedrooms available, guests can enjoy a delightful stay. The hotel offers a range of dining options to cater to all tastes.

Our team at the hotel is friendly and approachable, fostering a culture that encourages personal development. We are committed to ensuring that all our guests have a memorable experience during their stay with us, and we strive to provide the highest levels of service and hospitality.

About us

Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management! With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality. Join our dynamic team and be a part of shaping the future of the UK hospitality industry.