Are you passionate about maintaining impeccable standards of cleanliness? Do you have a keen eye for detail and the ability to lead a diverse team?

We are recruiting for a Head Housekeeper to join our team at De Vere Tortworth Court located in Wotton Under Edge.

The role offers a salary of up to £35,000 and 10% bonus incentive scheme, plus excellent benefits to include free use of our gym and swimming pool, £50 staff stays at our De Vere Hotels, 31 days holiday plus a paid day off for your birthday, to name just a few.

As the Head Housekeeper you will be responsible for setting, monitoring and maintaining the highest level of housekeeping and guest service standards. Your attention to detail will ensure that our guests enjoy meticulously clean rooms and memorable moments throughout their stay. You will monitor and control equipment and linen to ensure suitable stocks are maintained and costs are controlled. You will lead by example, fostering a culture of warmth where colleagues feel appreciated and by building genuine relationships with your team, you will create a sense of belonging, empowering them to take pride in their work In addition you will act at Duty Manager as and when required.

Your skills and experience:

• You have previous experience, ideally in a similar property and role
• You have strong communication skills with the ability to motivate and inspire colleagues to deliver a consistent level of service
• You are well organised with good time management skills, prioritising tasks, managing work schedules and rotas to meet operational demands
• You are IT literate – previous experience of using Opera or Fourth hospitality would be advantageous although not essential

Benefits:

The Pay & Benefits:

At De Vere we pay attention to the thoughtful details that inspire the loyalty of our permanent colleagues. That’s why we are proud to offer the following benefits for the role of Head Housekeeper

• £30,000 - £35,000 plus a share of service charge which is as an additional £1,000 plus per annum
• Bonus Incentive Scheme with the opportunity to earn up to 10% of salary based on business performance
• Free meals on duty in our colleague dining facilities
• Stay in shape with complimentary use of the Leisure Club facilities saving you money on costly gym memberships
• We believe in celebrating your special moments too, which is why we offer an extra paid day off for your birthday, along with a £20 love to shop voucher
• As a token of our gratitude for your loyalty, we'll treat you to an annual complimentary 2-night stay with dinner in a De Vere property of your choice, plus additional monetary rewards for reaching long service milestones
• Discover exclusive perks with our £50 colleague rates for overnight stays at De Vere properties, accompanied by a fantastic 50% discount on Food & Beverage
• 31 days holiday each year (increasing annually up to 33 days)
• Venue closure over the Christmas period allowing you time off to enjoy the festive season
• Explore our Exclusively Yours Benefits portal, unlocking hundreds of discounts on retail, travel, and leisure activities
• We are committed to your growth and offer excellent career progression opportunities, including access to our Apprenticeship programmes and study support
• Take advantage of our Employee Assistance Programme, Hospitality Action, providing 24/7 health and wellbeing support, including free counselling
• Experience the flexibility and convenience of Wagestream, our financial wellbeing platform, granting you instant access to your pay when you need it
• We value your hard work and recognise your achievements through our monthly colleague recognition programme, You Are De Vere, culminating in an exciting annual colleague recognition event
• Join a supportive team that knows how to have fun with regular team appreciation events, including memorable Christmas and Summer parties
• Gain peace of mind with our Company Life Assurance scheme, ensuring financial security for your loved ones