Room Attendant

Location Description

Stock Exchange Hotel is located within the heart of central Manchester. Positioned on Norfolk Street in between Market Street and King Street

Set within the former home of the Manchester Stock Exchange; every detail has been meticulously considered to create our luxury, boutique accommodation and capture the spirit and heritage of the building. The stunning example of Edwardian Baroque architecture, with its original marble, brass and woodwork, has been carefully restored to breathe new life into one of the city’s most historically symbolic institutions.

With a dedicated, highly knowledgeable and experienced team, the Stock Exchange Hotel is committed to curating unique experiences and quality service in an exquisite setting.

Job Description

Join our vibrant team at Stock Exchange Hotel as a Room Attendant!

As a Room Attendant, you will play a vital role in ensuring cleanliness, tidiness, and the ultimate satisfaction of our esteemed guests in our hotel. Your meticulous attention to detail and unwavering dedication to providing exceptional service will create an unforgettable experience for our guests.

About the role:

• Clean and tidy assigned hotel rooms according to established standards and procedures, reflecting our commitment to excellence.
• Make beds, change linens, and ensure all amenities are replenished with keen attention to detail.
• Vacuum carpets, dust furniture, and clean surfaces to maintain a neat and inviting environment.
• Sanitise bathrooms, including toilets, showers, and sinks, ensuring guest health and safety.
• Report any maintenance issues or damage promptly to the appropriate department.
• Respond promptly to guests' requests and meet their needs, demonstrating our commitment to providing exceptional service.
• Maintain a friendly and professional attitude while interacting with guests, reflecting our values of loyalty and excellence.
• Collaborate with other team members to ensure efficient and smooth operations.

Benefits

• Pension Scheme: Gear up for the future with our pension scheme that ensures your financial stability.
• Heroic Employee Assistance Programme: We care about your well-being, which is why we offer an Employee Assistance Programme to provide support and guidance when life throws its curveballs. Consider it your trusty sidekick in times of need.
• Fantastic Food & Beverage Discounts: Calling all foodies! Enjoy mouthwatering discounts at our partnered restaurants and bars. Savor the flavours and make your taste buds dance with delight.
• Mind-Blowing Employee Discount Rates: As a GG Hospitality team member, you get exclusive access to unbeatable travel discounts. Extend the adventure to your loved ones with Friend and Family Rates, making your travel dreams a reality at unbeatable prices.
• Perks Galore with Reward Gateway: Get ready for a treasure trove of perks and discounts through our partnership with Reward Gateway. Explore a world of exciting offers on entertainment, fitness, shopping, and more. It's like having a magic box of goodies at your fingertips!
• Gym Membership Discounts: Unlock exclusive savings to enhance your fitness journey.
• Refer a Friend Scheme: Spread the word and reap the rewards with our Refer a Friend Scheme, where you can share the greatness of GG Hospitality and enjoy bonuses for every new recruit.
• Long Service Incentives: Dedication deserves celebration! Our Long Service Incentives honour your commitment with special rewards and recognition for your loyalty over the years.
• Meals on Duty: Fuel your success with free meals on duty, ensuring you're nourished and ready to conquer challenges during your work hours.