Sales Manager-Yotel Edinburgh

Location Description

Located in 68-73 Queen St, Edinburgh EH2 4NA

Job Description

This role is based at Yotel Ediburgh.

We are currently on the lookout for Sales Manager, to join the crew. You will report to the General Manager and love hotels!

This role requires a dynamic and results-oriented individual with a proven track record in sales within the hospitality industry. You will lead the sales team, develop strategic business relationships, and implement effective sales plans to achieve targets and enhance the hotel’s market position.

You will be responsible for driving sales strategies to maximize revenue growth and profitability

Sales Strategy and Planning:

• Develop and implement sales strategies to achieve revenue targets and expand market share.
• Conduct market research and analysis to identify new business opportunities and emerging trends.
• Create and execute sales plans, including pricing strategies, promotional activities, and customer engagement initiatives.

Business Development:

• Build and maintain strong relationships with corporate clients, travel agencies, and other key stakeholders to drive business growth.
• Identify and pursue new business opportunities, including negotiating contracts and closing sales deals.
• Collaborate with marketing teams to develop sales collateral and promotional materials.
• Monitor market trends, competitor activities, and customer feedback to optimize pricing and revenue strategies.
• Analyse sales performance metrics and financial data to make informed decisions and recommendations.
• Work closely with revenue management teams to maximize profitability through effective pricing and inventory management.
• Prepare regular sales reports, forecasts, and budget reviews for senior management.
• Utilise data analytics and reporting tools to evaluate sales performance and identify areas for improvement.
• Present findings, strategies, and recommendations to the wider leadership team to support informed decision-making.

Customer Relationship Management:

• Ensure exceptional customer service and satisfaction throughout the sales process and guest experience.
• Address customer inquiries, concerns, and complaints in a timely and professional manner.
• Implement CRM systems and processes to maintain accurate customer records and improve client retention.

Who will you be

• You will love hotels!
• You will be committed to meeting and exceeding customer expectations.
• A dynamic and results-oriented individual with a proven track record in sales within the hospitality industry
• Attentive to detail
• Tech sufficient and process driven
• Problem solver
• Hotel experience is a must

 

Troo Benefits

• Pension Scheme: Gear up for the future with our pension scheme that ensures your financial stability.
• Heroic Employee Assistance Programme: We care about your well-being, which is why we offer an Employee Assistance Programme to provide support and guidance when life throws its curveballs. Consider it your trusty sidekick in times of need.
• Fantastic Food & Beverage Discounts: Calling all foodies! Enjoy mouthwatering discounts at our partnered restaurants and bars. Savor the flavours and make your taste buds dance with delight.
• Mind-Blowing Employee Discount Rates: As a TROO Hospitality team member, you get exclusive access to unbeatable travel discounts. Extend the adventure to your loved ones with Friend and Family Rates, making your travel dreams a reality at unbeatable prices.
• Refer a Friend Scheme: Spread the word and reap the rewards with our Refer a Friend Scheme, where you can share the greatness of TROO Hospitality and enjoy bonuses for every new recruit.
• Long Service Incentives: Dedication deserves celebration! Our Long Service Incentives honour your commitment with special rewards and recognition for your loyalty over the years.
• Meals on Duty: Fuel your success with free meals on duty, ensuring you're nourished and ready to conquer challenges during your work hours.