Head Housekeeper From £35,000 plus service charge DOE

Classic on the outside, contemporary British on the inside.

Traditional Georgian architecture, eclectic modern design, delicious, all-day dining. No.131 The Promenade is just a stone’s throw from the Montpellier district of Cheltenham, and has been named among the best hotels in the Cotswolds.

Benefits include,

• Share of Tronc
• 50% staff F&B discount (restrictions apply)
• Contributory pension scheme
• Refer a friend reward scheme
• Team / Friends & Family room rates
• Continual training
• Uniform provided
• Duty meals
• Flexible Days/Rostered days off
• Additional holiday increase up to 5 extra days based on time employed
• Team events & incentives
• Supplier trips

Head of Housekeeping Opportunity at award winning establishment in Cheltenham

We are currently looking for an experienced Head of Housekeeping to join our amazing team at our award-winning establishment; No.131 The Promenade in Cheltenham.

This is a broad and varied role - The right candidate must have full confidence in the running of the business and have full P&L accountability in conjunction with the Reception Manager. You will also have a sharp understanding of business finance in order to maximize sales and exceed targets.

Some requirements and experience:
Presence: being visible to staff and guests is a key component of being a successful Head Housekeeper. It is a requirement to be on your feet and in the space with the team during your time at work.
Personality: Naturally the guest is always at the heart of everything we do, but when it comes to creating an unbeatable experience, there’s plenty of room to let your personality flow too. Our team is built on being able to read and enjoy the company of our guests. We are here to host as well as serve. We must be there for our guests at the right time and make it unforgettable by exceeding their expectations. Our manager has to embody this and lead from the front.
Passion: for exceptional service and standards
Experience: working at management level in an independent environment
Detail: a keen eye which is never compromising on standards and can encourage others to do the same
Think on your feet: adapting well to the exciting changes working for an independent company can bring
Pride: in their work and offer their personality to the property
Confidence: in managing operations in a fast-paced premium Hotel.

The ability to provide both exceptional service and a friendly, welcoming environment for our guests is a must for this role.

Our ideal candidate will pride themselves on providing outstanding service standards and high levels of cleanliness. With a passion for housekeeping, excellent attention to detail and the ability to multi-task, you will be dedicated, organised and efficient with good administration skills and a strong sense of ownership.

This is a responsible role for a proactive and reliable individual with strong managerial skills. You will be dependable and reliable and committed to delivering an exceptional experience for our guests, managing a great team to perform at their best.

Previous experience working as a Head of Housekeeping will be a massive plus, as would a desire to progress your career in the industry.