Food & Beverage Assistant

Location Description

The Reserve is a new and exciting luxury lodge resort set in the grounds of Chester Zoo. Nestled in nature and designed to offer an unparalleled guest experience. The Reserve combines world-class amenities with a unique sense of adventure and tranquillity.

Job Description

As a Food & Beverage Assistant, you’ll play a vital role in delivering exceptional service across our dining areas and bar. From breakfast to evening service, you’ll help create memorable experiences for every guest at The Reserve.

Flexible Contracts Available

Responsibilities:

• Deliver friendly, professional, and efficient food and drink service
• Assist with setup and breakdown of service areas, ensuring cleanliness and presentation
• Provide knowledgeable recommendations on menus and drinks
• Communicate effectively with kitchen and front-of-house teams
• Follow all hygiene, health & safety, and licensing regulations

What We’re Looking For:

• Previous experience in a hospitality or customer service role (preferred but not essential)
• A warm and engaging personality with a genuine passion for guest service
• Great team player with a proactive and positive attitude
• Willingness to learn and grow in a fast-paced environment
• Flexibility to work shifts, including evenings, weekends, and holidays

Troo Benefits

• Pension Scheme: Gear up for the future with our pension scheme that ensures your financial stability.
• Fantastic Food & Beverage Discounts: Calling all foodies! Enjoy mouthwatering discounts at our partnered restaurants and bars. Savor the flavours and make your taste buds dance with delight.
• Mind-Blowing Employee Discount Rates: As a TROO Hospitality team member, you get exclusive access to unbeatable travel discounts. Extend the adventure to your loved ones with Friend and Family Rates, making your travel dreams a reality at unbeatable prices.
• Long Service Incentives: Dedication deserves celebration! Our Long Service Incentives honour your commitment with special rewards and recognition for your loyalty over the years.
• Team Member pass so you can visit the zoo during your time off.
• An amazing working environment - Where else can you see critically endangered animals from your office window or stroll among rare giraffes and tigers on your lunch break.