Sales Manager

Join our Sales Leadership Team - Sales Excellence, Guest Experience Mastery!

About Arcade:

Arcade is one of UK’s most ambitious and exciting hospitality projects! A dynamic playground where world-class chefs, bold culinary ideas, and vibrant guest experiences come together under one roof. As a brand incubator, we launch, operate, and scale original concepts that celebrate global cuisines and exceptional drink culture.

Whether you’re dreaming of crafting your own food concept, growing your skills from the ground up to management, or even launching your own business, we’re the place where your ideas can soar. With us, there’s no ceiling to you hitting your career goals and we’re here to help you make it happen!

About the role:

We’re looking for an ambitious and driven Sales Manager to join the leadership team at Arcade London, helping to shape and grow one of the city’s most exciting and dynamic food and drink destinations. With multiple global kitchens, vibrant bars, and a high-energy atmosphere across our venues, this is an incredible opportunity to lead the charge in private and semi-private event sales, driving revenue and building strong client relationships in a fast-paced, creative environment.

As Sales Manager, you’ll take ownership of converting incoming event enquiries, building new business opportunities, and managing key partnerships across our London sites. Working alongside the Head of Sales and Sales Executive, you’ll play a pivotal role in delivering seamless event experiences, driving revenue growth, and representing the Arcade brand with professionalism and enthusiasm.

We’d love to hear from you if you:

• Have proven experience in event or sales management within high-volume hospitality, events, or venue-based businesses.
• Thrive in a target-driven, relationship-focused environment.
• Are confident managing the full sales cycle
• Possess strong communication and negotiation skills
• Bring a natural ability to build rapport and trust with clients and partners.
• Have excellent attention to detail and organisational skills
• Bring proven abilities in managing multiple projects and venues simultaneously.
• Are commercially minded, analytical, and proactive in identifying new revenue opportunities.
• Enjoy working collaboratively with operations and wider teams.
• Are passionate about creating memorable event experiences and representing a bold, creative hospitality brand.

Working at Arcade:

Our teams are the most important part of our business, translating our passion for genuine hospitality to our guests every day. We are proud to work with industry-leading talent and recognise the importance of offering our teams the tools, guidance and experience necessary to build confidence and grow.

At Arcade, we’re more than just a restaurant group... We’re a collective of bold, diverse food and drink brands driven by creativity, collaboration, and a passion for hospitality. We believe in growing together, empowering our people, and creating opportunities to thrive across all areas of the business. Whether onsite, behind the scenes or head office, working at Arcade means being part of something exciting, fast-moving, and truly unique in the hospitality industry.

Benefits of being part of the team:

• Refer a friend bonus
• Internal wage advance facility to instantly access the wages you’ve earned
• A restaurant recognition budget for Birthday goodies and career milestones
• 50% off food in our restaurants for you and your loved ones
• 50% off food in JKS restaurants within Arcade for you and your loved ones
• Access to counselling, remote GP/physio services, legal advice and more through
• Hospitality Action 24 hours a day, 365 days of the year
• Summer and Christmas team parties where we all down tools and have some fun!