Wentworth Club is one of the world’s finest private members Golf and Country Clubs, famous for its outstanding three Championship golf courses, in addition to a luxury Tennis & Health Club. The Club is surrounded and entwined within the Wentworth Estate, one of the most prestigious private estates in the London suburbs where many of the world’s premier golfers have their home.

We are seeking a proactive and experienced Facilities Manager to oversee the maintenance and smooth operation of all Wentworth Club facilities.

The successful candidate will be responsible for leading an in-house team of engineers, managing all external contractor relationships including the tendering process, and ensuring the effective planning and execution of Planned Preventative Maintenance (PPM) schedules.
This role is critical to ensuring the Club's infrastructure supports its luxury standards and operational requirements safely and efficiently.

Key Areas of Activity

• Team Leadership & Development: Lead, manage, motivate, and develop the in-house team of multi-skilled engineers, including workload allocation, performance management, training identification and quality checks.
• Contractor & Tender Management: Oversee facilities related external service contractors, manage the tendering process for facilities related contracts, ensure contractor performance meets agreed standards, costs, timelines, and health & safety requirements.
• Present proposals for contractors & tenders to Club Operations Manager for approval.
• Planned Preventative Maintenance (PPM) & Compliance: Develop, implement, manage, and continually improve comprehensive PPM schedules for all Club assets, utilising the helpdesk system for tracking, and ensuring all statutory compliance maintenance is completed and documented.
• Reactive Maintenance & Issue Resolution: Ensure the timely and effective response to all reactive maintenance requests and breakdowns, prioritising effectively and overseeing diagnosis and resolution by either the in-house team or external contractors.
• Asset Management & Reporting: Maintain accurate records of all plant, equipment, and building assets, and provide regular, comprehensive reports to the Club Operations Manager on maintenance activities, contractor performance and compliance status.
• Health, Safety & Standards: Work closely with the Operations Compliance Manager to ensure that all Health, Safety & Compliance requirements are adhered to and documented.

Key Knowledge, Skills & Experience

• A comprehensive and demonstrable understanding of facilities management principles and practices is required.
• Proven capabilities in effectively organising workloads, resources, and schedules.
• Proficiency in communicating clearly and effectively, both in writing and verbally, to various audiences.
• Strong technical insight into the operational functions and building services associated with large, complex properties.
• Demonstrated ability in setting appropriate Key Performance Indicators (KPIs) for contracts and managing supplier performance accordingly.
• Substantial knowledge and practical experience in implementing and managing health and safety systems and procedures within the workplace.
• Verifiable skills and background in managing facilities-related projects effectively.
• Highly developed abilities in time management and the effective delegation of tasks.
• Holding a relevant IOSH qualification (e.g., Managing Safely) would be advantageous.

Key Personal Attributes

• Able to communicate effectively with all stakeholders across the Club.
• Ability to work independently and use initiative
• Demonstrate great teamwork
• Flexible and adaptable to the changing demands of the business.
• Attention to detail and the ability to spot and correct errors
• Initiative, pro-active and the ability to prioritise unscheduled work when required.
• Have an attention to detail and high standards of cleanliness.
• Able to work independently and as part of a team.
• Fluent in spoken and written English and be able to converse politely with Members and Guests, when required.
• Well-groomed and of smart appearance.