Night Manager

Reception - Four Point Express Euston

Contract: Full Time
Salary: 31755

The Four Points Express by Sheraton London Euston located in the heart of Euston, will be the first of its kind in the UK, providing unparalleled convenience for both business and leisure travellers. Whether for work or leisure, our guests are busy and on the move. They need a comfortable and affordable place to rest and recharge. At Four Points Express by Sheraton, we treat the basics with the importance they deserve, delivering a friendly, efficient, and reliable experience so our guests can relax about their stay. We make it effortless.

We believe that an efficient, clean, and affordable space is vital to making every trip a success. With the prime location, modern accommodation, and exceptional service, the Four Points Express by Sheraton London Euston follows brand values of convenience, honesty, assurance, and peace of mind for all our patrons.

We're confident that you and our guests will share memorable moments and assure you of an unforgettable journey with us.

Job Description

As Night manager you will be a hospitality professional to oversee the hotel overnight, lead the team of porters and take ownership over any issues that occur during the night shift, ensuring a smooth standard of service is maintained at all times.

What We Offer

We strive to create an amazing workplace where our staff feel happy, motivated and a part of the family. We want to provide a friendly and supportive environment that encourages growth and development. By working with people from all over the world, you can expand your personal and professional horizons and create unforgettable experiences for our guests. If you're interested in advancing your career, we offer various growth opportunities within the company. Additionally, we have other benefits on offer which we can discuss with you.

All Marriott Employee Benefits.
Apprenticeship programmes available.
Learning and Development Opportunities are available through our Leadership Development Programmes
Heavily discounted hotel stays and food & beverage discounts.
Uniform provided.
24/7 Employee Assistance Programme for you and your family.
Giving you access to counselling services, physical wellbeing & financial aid.
28 holiday days (pro rata for part-time).
Automatic Enrolment into a workplace pension scheme.

About Us

The Four Points Express by Sheraton is the first of its kind in the UK and is the newest addition to the Splendid Hospitality Group portfolio. This upcoming midscale Marriott brand is scheduled to open its doors in July 2024. Located in the heart of Euston, London, our goal is to provide guests with an unforgettable experience. We are currently seeking talented individuals to join our team and help us achieve this vision.

Role in our Family

  • Ensure compliance with all Health & Safety and operating regulations keeping team members and guests safe at all times
  • To be an "all rounder" and have knowledge of all operational departments in order to provide service to guests during the night
  • To be able to build and develop a successful, reliable and motivated team to ensure highest levels of service are provided during the night shift
  • To have a proactive approach and ensure all night audit procedures are completed timely and accurately
  • Direct and oversee all hotel operations during the night shift to ensure guest satisfaction and saftey
  • Oversees all front office accounting and financial procedures, night team duties, business transactions and monitors all aspects of the night audit
  • Performing check-ins and check-outs for late arrivals and early departures

What Happens Next

Does this Role suit your skillset? Apply now, this takes a second, you’ll need to provide some contact details along with a CV. Next, we’ll review your details, and if successful we’ll invite you to meet one of the team to learn more about you, and your experience and let us tell you more about the Splendid Hospitality Group. The Splendid Hospitality Group is an equal opportunities employer and a disability confident committed employer, committed to hiring a diverse workforce and sustaining an inclusive culture.