Night Public Area Cleaner- Up to 20hours per week

Location Description

The Reserve is a new and exciting luxury lodge resort set in the grounds of Chester Zoo. Nestled in nature and designed to offer an unparalleled guest experience. The Reserve combines world-class amenities with a unique sense of adventure and tranquillity.

Job Description

Position Overview

A new and exciting luxury lodge resort set in the grounds of Chester Zoo is opening August 2025 and we are on the lookout for a Night Public Area Cleaner to join the team.

The Reserve is an exciting development of 51 savannah inspired luxury lodges, overlooking a beautiful lake or our giraffe habitat and connecting directly to the stunning Heart of Africa zone of Chester Zoo. From immersive experiences to quiet relaxation, The Reserve is a place to make lasting memories.

At The Reserve, every detail counts — and that includes spotless, welcoming public spaces for our guests at all hours.

Responsibilities:

• Clean and maintain all public areas including lobbies, corridors, restrooms, and guest spaces
• Carry out deep cleaning tasks and ensure high standards are upheld throughout the night
• Report any maintenance or safety issues to the night team
• Work with minimal supervision while ensuring health and safety procedures are followed
• Take pride in delivering an environment that’s clean, calm, and cared for
• Communicate effectively with the Chester Zoo team

What We’re Looking For:

• A keen eye for detail and high cleanliness standards
• Ability to work independently and manage your time effectively
• Previous experience in a cleaning role (especially in hospitality) is ideal but not essential
• Flexibility to work night shifts, weekends, and holidays
• A positive attitude and strong work ethic

Troo Benefits

• Pension Scheme: Gear up for the future with our pension scheme that ensures your financial stability.
• Fantastic Food & Beverage Discounts: Calling all foodies! Enjoy mouthwatering discounts at our partnered restaurants and bars. Savor the flavours and make your taste buds dance with delight.
• Mind-Blowing Employee Discount Rates: As a TROO Hospitality team member, you get exclusive access to unbeatable travel discounts. Extend the adventure to your loved ones with Friend and Family Rates, making your travel dreams a reality at unbeatable prices.
• Long Service Incentives: Dedication deserves celebration! Our Long Service Incentives honour your commitment with special rewards and recognition for your loyalty over the years.
• Team Member pass so you can visit the zoo during your time off.
• An amazing working environment - Where else can you see critically endangered animals from your office window or stroll among rare giraffes and tigers on your lunch break.