Waiter/Waitress

If you love making guests feel special and want to be a part of a great team that is passionate about hospitality, this opportunity to join us is perfect.

Role Overview:

As a Waiter in The Gallery, you will be an essential part of our renowned Afternoon Tea service. You will be a passionate foodie who loves going the extra mile to ensure our guests have an exceptional dining experience and leave wanting to come back again and again.

Key Responsibilities:

Greet and welcome guests, providing a warm and professional service
Serve Afternoon Tea and other food and beverage items with precision and care
Maintain a thorough knowledge of our menu, including seasonal offerings and special dietary options
Ensure the Gallery is clean, organized, and beautifully presented at all times
Anticipate and respond to guest needs promptly and courteously
Work closely with the kitchen and other team members to ensure smooth and efficient service
Uphold the highest standards of health, safety, and hygiene
Handle guest feedback and concerns with grace and efficiency, ensuring a positive resolution

Requirements:

Previous experience in a similar role within a high-end hospitality environment
Exceptional customer service skills with a genuine passion for creating memorable guest experiences
Strong communication and interpersonal abilities
Ability to work effectively in a fast-paced, dynamic environment
Flexibility to work various shifts, including weekends and holidays
A keen eye for detail and a commitment to maintaining the highest standards
Knowledge of food and beverage, particularly in the context of Afternoon Tea, is highly desirable

The Westbury, Dublin

The Westbury blends tradition with contemporary flair. A member of The Leading Hotels of the World, we not only surround our guests in sophistication and style, but place them at the very centre of Dublin’s social and cultural riches. From the moment guests ascend the hotel’s central staircase, they are sure to be charmed. Take the gracious Gallery, with its captivating art collection and legendary afternoon tea; The Sidecar bar, Balfes Bar & Brasserie and signature restaurant WILDE. Completing the picture are luxurious guest rooms and suites– showcasing the best of Irish design. Yet, it is it the warmth of welcome that sets the seal on this haven of luxury.

The Westbury, Dublin

The Westbury blends tradition with contemporary flair. A member of The Leading Hotels of the World, we not only surround our guests in sophistication and style, but place them at the very centre of Dublin’s social and cultural riches. From the moment guests ascend the hotel’s central staircase, they are sure to be charmed. Take the gracious Gallery, with its captivating art collection and legendary afternoon tea; The Sidecar bar, Balfes Bar & Brasserie and signature restaurant WILDE. Completing the picture are luxurious guest rooms and suites– showcasing the best of Irish design. Yet, it is it the warmth of welcome that sets the seal on this haven of luxury.

The Doyle Collection

The Doyle Collection is a carefully curated collection of eight Irish family-owned luxury and urban hotels located centrally in London, Dublin, Washington DC, Cork and Bristol. What binds our hotels together is the Doyle service ethos - a real warmth and thoughtfulness.

We are proud to say that The Doyle Collection has maintained it's listing as one of the 'Best Large Workplaces' with Great Places to Work since 2017. This accolade means that our people are part of a culture of continuous improvement, working for leaders who are committed to the working environment.

Inclusion and diversity are key to us. At The Doyle Collection, where everyone is valued, and everyone is treated with fairness and respect. All our team members have the opportunity to thrive with an equal opportunities employer.