Head Host/ Hostess

Are you passionate about providing exceptional service and creating unforgettable guest experiences? We are looking for a dynamic, professional, and detail-oriented Head Host / Hostess to lead our team at the Coral Room and Dalloway Terrace.

Key Responsibilities:

• Oversee the daily operations of the host team, ensuring seamless service from arrival to departure.
• Provide a warm, welcoming, and personalised experience for all guests.
• Collaborate with all hotel departments to ensure smooth coordination and excellent service delivery.
• Lead, train, and motivate the host team to maintain the highest standards of hospitality.
• Handle guest requests, special needs, and any concerns with professionalism and care.
• Maintain a calm, composed, and efficient approach during peak times.

The Perks of working for The Bloomsbury Hotel:

• TripAdvisor incentives
• Referral scheme
• 28 days of holidays (including public holidays)
• Free meals on duty
• 50% discount when dining with The Doyle Collection
• Discounted rates when staying in our hotels
• Training dedicated to personal development
• Cycle to work scheme
• Discounts in selected stores and online shops
• Company pension
• Life Insurance

The Bloomsbury, London

Located in central London just minutes away from The British Museum, Theatreland, Soho and the designer boutiques and markets of Covent Garden, The Bloomsbury hotel sits at the heart of the historic and vibrant 18th century Bloomsbury. The Bloomsbury is the proud winner of 'Best Urban Hotel' in the 2017 Condé Naste Johansen's UK and Ireland Awards for Excellence.

 

The Doyle Collection

The Doyle Collection is a carefully curated collection of eight Irish family-owned luxury and urban hotels located centrally in London, Dublin, Washington DC, Cork and Bristol. What binds our hotels together is the Doyle service ethos - a real warmth and thoughtfulness.

We are proud to say that The Doyle Collection has maintained it's listing as one of the 'Best Large Workplaces' with Great Places to Work since 2017. This accolade means that our people are part of a culture of continuous improvement, working for leaders who are committed to the working environment.

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must either be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

Inclusion and diversity are key to us. At The Doyle Collection, where everyone is valued, and everyone is treated with fairness and respect. All our team members have the opportunity to thrive with an equal opportunities employer.