The Brand

Awarded a Michelin Bib Gourmand across two locations, Berenjak is an exciting group of Persian restaurants with three locations in the UK (Soho, Borough Market, Soho Farmhouse) and four internationally (UAE, Qatar and New York). The menu reinterprets the classic hole in the wall eateries lining the streets of Tehran, whilst the service style focuses on genuine, warm hospitality and memorable guest experiences. Our teams are passionate, enthusiastic and dedicated to delivering outstanding hospitality.

Job Description

The successful candidate will be a proactive, personable self-starter, committed to providing excellent guest relations and maximising revenue across the group.

Duties Include:

• Daily email communication with guests via the restaurant’s inboxes and the VIP reservation line.
• Strong working knowledge of Sevenrooms to ensure best reservation management and optimisation.
• Providing administrative assistance to the Operations Team.
• Co-ordinate the event planning process, gather final details and communicate these through function sheets.
• Assisting the site teams with guest facing email communication and drafting proposals.
• Achieve agreed KPIs including response time, conversion and revenue.
• Take a pro-active approach to problem solving and challenges and work in a fast-paced environment.
• Assist with other activations where necessary, such as corporate gifting, merchandise sales, charity events, etc.
• Implement comprehensive sales strategies to ensure maximisation of all revenue opportunities from group bookings, events and exclusive hires, ensuring cross selling and up selling as appropriate.
• Create, develop and maintain strong engaging relationships with local businesses, clients and other potential customers, retaining custom across the group and following up to ensure guest satisfaction.
• Ensure effective recording and tracking of all sales initiatives and preparing reports for meetings.
• Proactively and continuously seek to enhance sales levels, reporting and building pipelines of potential clients.
• Work closely with the operations and onsite teams to ensure the smooth running of events and private hires.
• Attend group events to support operations team and be the face of the venue(s) for high-profile and VIP clients.
• Work closely with the Marketing Team to develop comprehensive systems, tactics, resources, and requirements to grow revenue across the group.

Benefits & Culture

Our team is the most important part of our business, translating our passion for genuine hospitality to our guests every day. We are proud to work with industry-leading talent and recognise the importance of offering our teams the tools, guidance and experience necessary to build confidence and grow.

We encourage you to bring your whole self to work and celebrate the skills and characteristics that make you unique. Your commitment to be kind and work hard comes with a range of benefits such as:

Treat Yourself

• Up to 50% off dining across JKS Restaurants
• Retail & Takeaway Discounts
• Code App Membership

Look After Yourself

• Discounted Gym Membership
• Wagestream – stream your pay earlier
• Company Donations for your involvement with Charities
• Employee Assistance Program
• Access to Financial Advice
• Wedding Gift & New-born Care Package - Celebrating your big occasions

Progress Yourself

• Access to our fantastic L&D Calendar
• A personalised learning & development plan to develop your skills and knowledge
• Career progression with a fast-growing, critically acclaimed restaurant group.

Be Yourself

• Additional holiday for every year with us (rising to 33 days)
• Employee referral scheme - paying up to £600 per referral
• Staff parties & long service awards

The Group

JKS Restaurants was founded by siblings Jyotin, Karam, and Sunaina Sethi in November 2008. Since its inception, the group has received critical acclaim and industry recognition, including 7 Michelin stars, 4 Michelin Bib Gourmands, a restaurant ranked among the World’s 100 Best Restaurants, and a spot in the Sunday Times Best 100 Places to Work 2024.

The JKS portfolio currently features Michelin-starred restaurants such as Trishna, Gymkhana, Kitchen Table, Sabor, and Lyle’s, along with cult favourites Hoppers, BAO, Brigadiers, Berenjak, Plaza Khao Gaeng, Speedboat Bar, Bibi, and Ambassadors Clubhouse. Pubs include The Cadogan Arms, The George and The Hound.

JKS Restaurants offers a unique opportunity to pursue a career in fine dining or to develop within trend-focused casual cuisine, with opportunities across all disciplines for those looking to advance their careers within a people-focused, collaborative hospitality group.