The Restaurant

Since opening in 2015, BAO Soho, has garnered critical acclaim, gained a cult following, and has been awarded a Michelin Bib Gourmand 4 years running. Inspired by the Xiao Chi Houses in Taiwan. BAO Soho serves a selection of BAOs and small eats. BAO’s goal is to create restaurants that offer a different experience to each other, inspired by our founder’s upbringing and travels around Asia.Each restaurant within the group has been designed with a unique narrative & menu.

The Position

As Restaurant Supervisor, you be responsible for providing a warm and genuine welcome to our guests, delivering an exceptional standard of service and memorable customer experience, and you will continually lead and inspire the front of house team to do the same.

If you have the following, then we want to hear from you:

• Prior experience as a Restaurant Supervisor or Head Waiter/Waitress within a fast-paced restaurant;
• Eagerness to roll your sleeves up and get stuck in;
• A creative approach with impeccable attention to detail;
• Passion for about food and hospitality, along with the eagerness to continually learn;
• The desire to develop your career within an ambitious and trend-setting restaurant group;
• Good knowledge of or experience in Asian cuisine and culture is a bonus!

The Benefits

We want to create a great place to work that mirrors the soft fluffy embrace of a BAO

• We have a commitment to work life balance. Our rotas are based on 6 shifts over 5 days, with a maximum of 1 double. You are paid overtime, and you will get 2 weeks rotas in advance so you can have a life outside of work.
• Your development is important to us. Within your first year with us, you’ll have three reviews, giving you the platform to tell us how we can support you better, and to identify development opportunities.
• We’re serious on our education, meet School of BAO. Learn Mastery, Discover Artistry. A meticulously crafted calendar of events, workshops, talks.
• Our perks, hands down the best hospitality discount in London 50% off food and drink across all of BAO and JKS restaurants, plus some rotating restaurant discounts.
• We have our own currency, meet BAOcoin. A reward scheme where you earn BAOcoin by displaying BAO behaviours, and cash in prizes from the BAOshop.
• There are other ways to earn some cash with the BAO Pyramid Scheme. Sell the BAO dream to your friends, and earn up to £500 for a referral.
• We’re serious about our parties. Our record turnout for our parties speaks for itself. At the beginning of the year we have a huge Wei Ya Party paired with our Annual Awards Ceremony.Our second large party is our Moon Festival BBQ in September. For good measure we throw in a handful of Karaoke Parties in the middle.

The Group

BAO quite literally means steamed bun. But BAO means so much more than that, a cult brand with a cult following that aims to inspire with design through food. Founded in 2013 by family trio, Erchen Chang, Shing Tat Chung and Wai Ting Chung in a carpark in East London to now spanning 7 restaurants across London, where each has its own story of Taiwanese Culture with unique experience, narrative and menu.

At BAO we seek people who warm our souls through cooking and hospitality. We strive to cultivate an environment where our design is inspiring, where our unconventional way of thinking bring humour and innovation; our detail challenges you to do your best.