The Kiosk Kitchen

BAO came to Market Halls with BAO Night Market, with lots of stainless steel in the design, which is inspired by "the grab-and-go spirit of Taiwan’s bustling night markets". Here, we are still concentrating on our bao buns, but those will be a little different. The menu will also feature Taiwanese fried chicken with slaw and hot sauce as well as fries with curry sauce and chilli crisp. Rounding everything up, we have Taiwanese bubble tea and peanut milk soft serve.

This position involves managing the day-to-day operations of the kiosk kitchen and ensuring profitability, compliance with BAO standards especially in terms of food safety, quality and consistency, assisting in training and recruiting, and actively contributing to and participating in the sustainable development of BAO. Successful managers need to demonstrate a balance of operational, financial, interpersonal, and strategic leadership skills, which is not only skilled in managing the kitchen part but also in aligning work performance with business goals, maintaining the standards, and fostering a positive work environment.

Key Responsibilities

• Pre-shift Planning: Check stock, equipment, and team readiness.
• Execution: Prepare food, set up the kiosk, tidy stock, and label items.
• Leading Shift: Maintain the food quality, address issues, guide new members, and supporting the team and providing friendly attentive food service to customers with the seamless teamwork.
• Closing: Clean the kiosk to meet the hygiene request, replenish and perform stock check.
• Reporting: Complete closing report, track food waste, and hand over notes.

What we are looking for?

• A Thinker

Able to foresee potential challenges (e.g., stock levels, equipment malfunctions) and plan accordingly, to strike a balance between being approachable (offering advice and support) and authoritative (maintaining ordered work manner and BAO standards).

• A Detailer

Precise attention to every detail, confidence in each food dish prepared and served, through the ability to produce tasty, aesthetically pleasing food and a thorough understanding of the standards and requirements of food preparation in the BAO way.

• A Waste Warrior

Inventory handling procedures are mastered in accordance with the FIFO methodology, tracking food waste, championing the best practice for BAO Sustainability and efforts are focused on achieving low waste.

About You

- Keen to work in the kitchen setting and passionate about making food and drink
- Experienced in management at supervisor, shift leader/manager level
- Ability to look after and support your team, and leads by example at work and doesn't fear getting stuck in
- Enjoy working in a dynamic environment and love the food market atmosphere

The Benefits

We want to create a great place to work that mirrors the soft fluffy embrace of a BAO

• We have a commitment to work life balance. Our rotas are based on 6 shifts over 5 days, with a maximum of 1 double. You will get 2 weeks rotas in advance so you can have a life outside of work.
• Your development is important to us. Within your first year with us, you’ll have three reviews, giving you the platform to tell us how we can support you better, and to identify development opportunities.
• We’re serious on our education, meet School of BAO. Learn Mastery, Discover Artistry. A meticulously crafted calendar of events, workshops, talks.
• Our perks, hands down the best hospitality discount in London.
• 50% off food and drink across all of BAO and JKS restaurants, plus some rotating restaurant discounts.
• We have our own currency, meet BAOcoin. A reward scheme where you earn BAOcoin by displaying BAO behaviours, and cash in prizes from the BAOshop.
• There are other ways to earn some cash with the BAO Pyramid Scheme. Sell the BAO dream to your friends, and earn up to £500 for a referral.
• We’re serious about our parties. Our record turnout for our parties speaks for itself. At the beginning of the year we have a huge Wei Ya Party paired with our Annual Awards Ceremony.Our second large party is our Moon Festival BBQ in September. For good measure we throw in a handful of Karaoke Parties in the middle.

The Group

BAO quite literally means steamed bun. But BAO means so much more than that, a cult brand with a cult following that aims to inspire with design through food. Founded in 2013 by family trio, Erchen Chang, Shing Tat Chung and Wai Ting Chung in a carpark in East London to now spanning 7 restaurants across London, where each has its own story of Taiwanese Culture with unique experience, narrative and menu.

At BAO we seek people who warm our souls through cooking and hospitality. We strive to cultivate an environment where our design is inspiring, where our unconventional way of thinking bring humour and innovation; our detail challenges you to do your best.