Spa Therapist/ Receptionist

Located at the VOCO hotel and spa, The ANA Spa delivers a sense of inner peace and harmony, bringing a feeling of wellbeing and calm. A unique pearl in the hotel, discover all that the ANA Spa has to offer " including treatment rooms, wellness hydro spa, Himalayan Salt Sauna, Sensory Shower, Crystal Steam Room and Bubbly Foot Spa. While the more energetic can work out in the gym or express themselves in one of the many classes also available.

The ANA Spa in Winchester is the perfect place to enjoy a special occasion with family or friends, an overnight spa break or a day of pure indulgence with one of our extensive spa days.

The Role:
We are looking for a Spa Therapist to join our team. You’ll be someone driven by their passion to create a memorable guest experience, providing a welcoming and relaxing atmosphere whilst keeping guest experience and satisfaction at the heart of what they do. As a key member of the Spa Team, you’ll interact with guests and spa members and provide a great spa experience at all times. You’ll provide a full range of Beauty Therapy, making sure a high standard is maintained throughout each treatment and also perform retail sales to all guests.

The Ideal Candidate:
We’re looking for a Spa Therapist with a passion for exceeding customers’ expectations and delivering exceptional service. For this role, you will need to possess excellent communication and organisation skills and be trained to Level 3 Beauty as a minimum. You’ll have experience working within a luxury spa/beauty environment and have competent knowledge of treatments.

All applicants must be eligible to live and work in the UK. As part of the recruitment process, you will be asked to provide documented evidence of eligibility.

Benefits:

• Heavily discounted Staff Room Rates at all Castlebridge properties for you and your friends and family, so everyone can enjoy a break away. Rates start from £50 per night, with breakfast included.
• 50% off your bill when you dine in one of our Restaurants or Bars.
• Fully funded Apprenticeship programme to develop your career without a reduction in your pay.
• Cycle to work scheme - save up to 40% on a wide range of bikes.
• Healthcare Cash Plans - dental, optical, medical and more available from just £1 per week.
• Referral schemes for referring your friends or family to join our team.
• Flexible shift patterns and contracts available to suit your lifestyle, we are 24/7 operation, meaning shift patterns to suit everyone.
• Monthly colleague recognition through our 5-Star Service rewards programme and monetary rewards for long service milestones.
• Use of Wagestream financial wellbeing platform, allowing you to access your pay as and when you need it.
• Employee Assistance Programme - free, confidential advice available 24/7 to you.
• An internal communications hub which acts as our very own social media platform, connecting you to your colleagues and the wider group in seconds.