Night Porter

Overview

One Aldwych is one of the very few hotels in London, or indeed the world that can say it is truly independent. We like to think we do things differently, always with a warm, friendly spirit. Our story is very much our own to write and we invite you to become part of the next chapter.

Designed to be more than just a place to lay your head, each suite and bedroom at One Aldwych embraces a contemporary, stylish character ready to host, cocoon and enchant. Bespoke furniture and fittings were either crafted by British manufacturers or pay homage to the sense of modern, independent Britishness that we represent.

We believe One Aldwych is the hotel for Londoners at heart, wherever they might be from. For the curious minded, you have access to the finest entertainment and cultural adventures, positioned as we are on the doorstep to galleries, museums, West End theatres and the famous Royal Opera House.

Our promise to you

• 28 to 32 days holiday per year (increase with years of service)
• Complimentary stay including a food and beverage experience
• Career planning - regular performance reviews
• £1,000 "Refer a Friend" scheme
• 50% Discount in Food and Beverage Outlets
• Cycle to work scheme or season ticket loan
• Uniform and meals on duty
• Discounted friends and family rates
• Employee assistance programme
• Reward programmes, long service awards and staff recognition incentives

What you will bring

• Our success is built on the strength of our independent spirit and the passion for high standards our employees bring and grow

• As part of our Concierge team, you will strive to create warm memorable and personal experiences for our guests

• Previous experience in a 4 or 5 star hotel is beneficial

• You will engage and always be successful at making good first and lasting impression

• Must be able to drive and have a full clean UK driving license, held for more than 5 years (and must be over the age of 25yrs to comply with the hotel insurance policy)

 

Your responsibilities

• Our Night Porters are responsible for being the welcoming face of One Aldwych, always going the extra mile to assist our guests with requests and their luggage

• You will also be responsible for the careful valet parking of guest cars traversing the busy thoroughfare of Covent Garden/ Aldwych

• You will deliver messages and packages for guests and undertake any other requests to ensure their comfort

• You will transport departing guests’ luggage from the room to the lobby, then into a car or taxi

• You will deliver overnight all guests newspapers and carry out guest shoeshine if and when required