The Grand Hotel Birmingham
Birmingham’s Grand Hotel on Colmore Row is housed in one of the city’s most iconic buildings.
This landmark Grade II* listed building has been brought back to life combining beautifully restored classic and original Victorian features with modern service and style that compliments a vibrant and diverse Birmingham in the 21st century.
The Grand Hotel features 185 bedrooms and extraordinary suites, a glamorous cocktail bar, a buzzing New York style restaurant, and eight magnificent meeting and event rooms - as well as the spectacular, Louis XIV-style Grand Ballroom.
We warmly welcome everyone and foster a sense of belonging, where each person is valued and appreciated. Join our team and become part of a passionate group of individuals who genuinely care about the experiences we create for our guests and colleagues.
Conference & Events Floor Manager
Do you know what it takes to turn a good event into a great one?
We’re looking for a Conference & Events Floor Manager to make sure every event at The Grand Hotel Birmingham runs seamlessly from start to finish – with every detail considered and delivered. From set-up to breakdown, you’ll run the floor, lead the team, keep everything moving in the right direction and be the point of contact organisers rely on when it matters most so they leave impressed and wanting to return.
This is a full-time role that requires flexibility to work evenings, late nights and weekends, depending on the event schedule.
What you’ll do
• Lead and motivate the floor team, setting the pace with confidence and positivity
• Oversee event set-up, delivery and breakdown according to the event plan
• Make sure function rooms are set to specification and ready on time
• Respond quickly and effectively to last-minute changes or operational issues
• Be the go-to contact for organisers during their event and gather feedback afterwards
• Assign tasks, manage rotas and make sure everyone sticks to the schedule
• Keep the team trained, engaged and delivering excellent guest service
• Act as the link between the floor and the Event Manager or wider hotel team
What you’ll bring
• Previous experience as a Conference & Events Floor Manager in a hotel or conference/events setting
• Confident, clear communicator who can liaise with guests and colleagues at all levels
• A natural people person with a warm, approachable style and the ability to motivate a team
• Organised, calm under pressure and proactive – able to think on your feet and solve problems fast
• Flexibility to work evenings, late nights, weekends and holidays in line with the event schedule
If you’re ready to step up and take ownership of event delivery on the floor, apply today and join us at The Grand Hotel Birmingham as our next Events Floor Manager.
Benefits:
• Salary: £30,000 per annum - plus gratuities and service charge to help boost your earning potential
• Christmas off - We are closed between Monday 22nd December and Saturday 27th December!
• Stay at the Grand Hotel or other De Vere properties for as little as £50, with special rates for friends and family
• Get 50% off food and drinks when you dine in Isaacs or Madeleine - or at any De Vere location
• Enjoy discounts on retail, travel and leisure through an exclusive benefits portal
• Earn extra cash through our employee referral scheme
• Free, freshly cooked meals from our chefs, available twice a day across service periods
• Access 24/7 health and wellbeing support through Hospitality Action
• Access your pay whenever you need it using Wagestream
• Take advantage of career development opportunities and apprenticeship programmes
• Regular team appreciation events and monthly recognition programmes
• Career development opportunities – including access to nationally recognised, funded apprenticeship programmes
