The Grand Hotel Birmingham
Birmingham’s Grand Hotel on Colmore Row is housed in one of the city’s most iconic buildings.
This landmark Grade II* listed building has been brought back to life combining beautifully restored classic and original Victorian features with modern service and style that compliments a vibrant and diverse Birmingham in the 21st century.
The Grand Hotel features 185 bedrooms and extraordinary suites, a glamorous cocktail bar, a buzzing New York style restaurant, and eight magnificent meeting and event rooms - as well as the spectacular, Louis XIV-style Grand Ballroom.
We warmly welcome everyone and foster a sense of belonging, where each person is valued and appreciated. Join our team and become part of a passionate group of individuals who genuinely care about the experiences we create for our guests and colleagues.
Conference and Banqueting Supervisor / Events Supervisor
Be part of the team who run showstopping events that people remember.
As a Conference & Events Supervisor at The Grand Hotel Birmingham, you’ll lead from the front, making sure every detail runs smoothly and every guest leaves impressed. From conferences and banquets to private dinners, you’ll be the point of contact for organisers and the motivator for the team on the floor.
What the job involves
• Leading and motivating the Conference & Events operations team, setting the pace with confidence and positivity
• Making sure event spaces are set up correctly and ready on time
• Acting as the main point of contact for organisers before, during and after events
• Checking in with organisers at the end of events to gather feedback and improve service
• Training and supporting the team so they deliver consistent, friendly and efficient service
• Jumping in to cover any role in the department when needed to keep things moving
What you’ll bring
• Experience in a supervisory role within a conference and events environment
• A natural people person who can quickly build rapport and motivate a team
• Organised, detail-driven and calm under pressure
• A proactive, solution-focused approach to challenges
• Flexibility to work shifts across weekdays, weekends and evenings
If you’re ready to take the next step in your hospitality career, apply today and join us at The Grand Hotel Birmingham as our next Conference & Events Supervisor.
Benefits:
The Pay & Benefits
• Salary: £27,476 per annum - plus gratuities and service charge to help your earning potential
• Christmas off - We are closed between Monday 22nd December and Saturday 27th December!
• Stay at the Grand Hotel or other De Vere properties for as little as £50, with special rates for friends and family
• Get 50% off food and drinks when you dine in Isaacs or Madeleine - or at any De Vere location
• Enjoy discounts on retail, travel and leisure through an exclusive benefits portal
• Earn extra cash through our employee referral scheme
• Free, freshly cooked meals from our chefs, available twice a day across service periods
• Access 24/7 health and wellbeing support through Hospitality Action
• Access your pay whenever you need it using Wagestream
• Take advantage of career development opportunities and apprenticeship programmes
• Regular team appreciation events and monthly recognition programmes
• Career development opportunities – including access to nationally recognised, funded apprenticeship programmes
