WAITER - MICHELIN STAR

Nestled in the North Yorkshire countryside, Grantley Hall is a five-star, 17th-century property offering a blend of stately grandeur and contemporary luxury. A leader in luxury hospitality, it was the first UK hotel to achieve Hospitality Assured World Class Status and also received a Two MICHELIN Key Distinction in 2024. As a member of Relais & Chateaux and PoB Hotels, it features 47 opulent rooms and suites, five restaurants, three bars, an award-winning spa, and a cutting-edge gym, making Grantley Hall a truly distinctive luxury experience.

Purpose of the Role

• To ensure that the service is always performed in a professional manner and to the standards of Grantley Hall
• Responsible for supervising junior members of the team
• To take complete responsibility of your working area
• Communicate effectively with the kitchen and senior staff
• To ensure you always uphold the reputation of the restaurant
• To organise and assist all preparation needed prior to service
• Responsible for preparing your section to the highest standards, ensuring all mise en place is correct, carrying our daily schedules

About You

• Previous experience in a Fine-Dining Restaurant (Michelin or 4-AA Rosette Standard) would be beneficial
• Be passionate about delivering the highest levels of service to our guest in an engaging way
• Ability to work under pressure
• A warm and engaging personality
• Looking to progress and move forward within the hospitality industry
• An excellent command of English
• Be a team player, with lots of charm, confidence and enthusiasm
• Outstanding personal presentation and grooming
• Excellent attention to detail in all aspects of the role

Benefits

Grantley Hall offers a wide range of benefits and opportunities for all employees:

• A monthly service charge - typically £2,400 annually
• 31 days holiday increasing to 33 days with length of service
• Access to earnings before payday (Wagestream)
• Free parking
• Complimentary meals when on duty
• Discounted modern and spacious live-in accommodation
• Celebrating success! Company parties, winter award ceremonies and team events and incentives through the year. We also celebrate training achievements, birthdays, babies, marriages and so much more…
• Team appreciation and wellbeing activities - Team member of the month awards, BBQ’s, ice cream van, team massages, competitions & prizes, seasonal gifts, flu jabs
• Grantley Hall discounts - 50% off food and 20% off beverage, £100 B&B for employees (£150 B&B for friends and family), 20% off spa and gift shop products
• Access to hundreds of exclusive employee benefits, rewards and discounts targeted specifically at the hospitality sector. We support our employees do more with their money and help their wellbeing be providing access to a wide range of stand out well being support.
• Discounted hotel stays with Relais & Chateaux and Pride of Britain hotels
• Complimentary bespoke uniform and annual shoe allowance
• Free sight tests for those eligible
• Onsite Team Gym with professional induction
• Refer a Friend Scheme where you can earn up to £1000
• 24/7 Employee Assistance Support line and online portal supporting ‘mind, money, move, munch’
• Grantley Academy to support your development
• Annual paid volunteering days