Relief Manager Monday - Friday 40hpw

We are Inspire Catering, our philosophy since day one has been to recruit the finest talent and quite literally ‘inspire’ them! Then, we combine our collective enthusiasm and passion for fabulous food and exceptional service with the freshest, most seasonal ingredients sourced as locally and sustainably as possible from our wonderful larder here in Scotland and the UK. We work with several clients that vary in sector and industry. Food and people are what make our business. They are also the cement that forms the foundation of Inspire. We are recruiting for a Releif Manager to work accross the central belt and occasionally further out.

Job Purpose

To fill in for unit  managers at various units accross the central be lt and occasionally beyond. Access to your own car is mandatory for this position

The canditate must keep up standards during releif time at the unit with short term responsabilities of the covering units outlined below

Responsible for the provision of quality seasonal food in a contemporary style in line with the CH&CO
brand whilst maintaining all standards of quality, food hygiene and health and safety. Responsible for
the full management of the kitchen, the kitchen team and the Front of House staff. Delivers all
budgetary targets and provides high standards of customer service. To work on a shift basis as required
by the business.

Key responsibilities and accountabilities

Food Production
• Responsible and accountable for the food provision in the relevant site
• To fully understand the CH&CO brand in terms of food and food service
• Develop and plan menus that are in line with client and customer expectations at the relevant CH&CO
site
• Prepare and oversee all preparation of food to the highest standard and in line with the CH&CO style
ensuring food is seasonal, of known provenance and where possible sourced locally and in a timely
fashion to ensure smooth service to the customers
• Liaise with the Front of House Manager and staff daily to establish menus and requirements for
service.
• Ensure that all appropriate ingredients are available for the menus being prepared and where
necessary identify shortages and instigate action to source ingredients
Customer Service
• To seek customer feedback during service and use the information to develop the food and food
service offering in the relevant site
• Maintain a professional and friendly image with the client and customers at the relevant site
• Work effectively with all colleagues to ensure excellent customer service
• Attend to customer needs in a polite and helpful manner providing assistance where necessary in
line with the CH&CO style and to respond appropriately to any customer queries or complaints taking
responsibility to resolve where necessary
• Be up to date with customer needs and tastes and communicate any ideas to the Company Chef
Finance
• Plan menus and prepare food in order to minimise wastage
• Control costs through efficient purchasing and use of existing stock whilst ensuring that CH&CO
standards and style is maintained.
• Ensure that budgetary targets are achieved on site through a thorough understanding of GP, GP%,
selling price, cost price, margin, mark up and calculation of menu costs through recipes.
• Responsible for undertaking weekly and monthly stock takes and to coordinate stock ordering for
the operation.
• Raise all supplier quality issues with the Purchasing Department at CH&CO
• Administer financial controls in the site and keep records using the appropriate systems, ensure
effective communication of all financial matters and continuously monitor financial performance and
report as required
Managing / Developing a Team
• Overall responsibility for managing the entire team in the site ensuring they are all are aware of
CH&CO standards and carry out their jobs in line with the standards
• Responsible for producing high quality seasonal food in a timely fashion through the kitchen team
• Conduct daily briefings before service ensuring all staff understand the day’s menus and are aware
of their responsibilities for the day
• Provide feedback and coaching on performance
• Provide any necessary on-job training whereby increasing the team’s understanding and knowledge
of produce and food service.
• To carry out performance appraisals as and when directed by the company.
• To manage poor performance in line with the CH&CO process
• To induct new staff into their position.
• To monitor the attendance of all staff at the relevant site

Health & Safety

• To understand and comply with CH&CO and statutory health, hygiene and safety, quality standards
including COSHH and HACCP and to ensure that all tasks are carried out in accordance these standards
by all members of the kitchen team.
• Ensure the team have complete up to date COSSH and Food Hygiene training.
• Ensure equipment and food temperature readings are taken and recorded on a daily basis
• Ensure all food is labelled and dated in fridges and freezers.
• Wear the correct uniform and safety shoes as directed and maintain uniform items appropriately.
• Report any equipment and/or building fabric faults and any hygiene, health and safety hazard to the Catering Manager.

Occasional Responsibilities
• To attend training courses and attend CH&CO meetings when necessary.
• To assist in sales presentations where required.
• To act as a resource to the Company Chef and Food Development Director.
This job description and person specification is a guideline only and not exhaustive. You may be asked
to perform other duties which are not detailed but are in line with the general purpose of your job role
and we reserve the right to make changes to this job description as appropriate.

What's in it for you?

Working with Inspire Catering has its perks! People are at the heart of everything we do, so we've developed a range of benefits to keep you happy.

• Personal Development and Training opportunities
• Life assurance scheme
• Pension scheme
• Holiday allowance
• Private medical eligibility
• Eye care
• A great wellbeing strategy – including access to our Employee Assistance Programme, salary finance
• Family friendly support
• Regular social events and communication with our leaders
• A holiday purchase scheme
• Volunteering days
• Professional subscriptions
• Recognition schemes and people awards
• Long service awards
• Access to some great high street discount vouchers
• Cycle to work scheme

Passionate people serving great food brilliantly…