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Groups and Catering Sales Executive

Sales & Marketing - Group Sales & Events

The Langham, London; Europe’s first Grand Hotel and Forbes 5* rated property, is currently recruiting for Groups and Catering Sales Executive to join our talented Sales & Marketing team. We are looking for a true hospitality professional, with the flair to deliver service at the highest level.

In the role of a Groups and Catering Sales Executive, your key focus will be to:

  • successfully take short-term lead residential and non-residential corporate enquiries and convert them into a confirmed piece of business
  • plan and execute short-term lead events 
  • work closely with client/organiser throughout the process of planning and during the actual event
  • carry out site visits
  • prepare the event BEO and participate in daily/weekly BEO meetings 
  • communicate and work closely with internal departments such as Reservations, Kitchens, Sales etc.
  • undertake post-event follow-up calls to show client support, solicit and address feedback and discover future booking opportunities

Do you have? –

  • previous experience of reactive sales process and events planning (essential)
  • previous experience of working in a hotel events environment (desirable)
  • excellent customer service skills
  • strong administrative and organisation skills
  • great attention to details
  • ability to work under pressure and to set deadlines
  • previous use of Opera and Salesforce systems

Apart from a competitive salary, we also offer an excellent range of colleague benefits; such as:

  • excellent career development opportunities
  • homeworking one day per week (after 3-months probation completed)
  • 5.6 weeks holidays
  • meals on duty
  • complimentary valet service of work attire provided
  • complimentary accommodation at other Langham Hotels
  • discounted accommodation at The Langham, London
  • discounts for you and your friends and family in our food and beverage outlets and on Spa treatments
  • a subsidised taxi journey (£20) for any shift you are scheduled to work between 00:00 and 05:00hrs
  • pension plan
  • life insurance
  • eye test vouchers
  • cycle to work scheme
  • season travelcard loan
  • colleague recognition system - being recognised and rewarded for positive guest comments or when you go the extra mile
  • learning and development opportunities, which also include paid and unpaid cross departmental training opportunities
  • two staff parties per year and a number of colleague social and community events 

Langham Hospitality Group (LHG) is a global hotel company with properties located in major cities and four continents under The Langham Hotels and Resorts and Cordis Hotels and Resorts brands. It is the hospitality arm of Great Eagle Holdings, a leading property development company in Hong Kong.

The Langham, London is an equal opportunities employer. We recruit and develop our colleagues without reference to age, disability, sex, sexual orientation, gender identity, race or ethnicity, religion or belief, marriage/civil partnership status or pregnancy and maternity status. Our workplace is inclusive and we invite qualified applicants from a diverse range of backgrounds to join us and develop rewarding careers with us.

The Langham London, London’s Original Grand Hotel and flagship of the international Langham Hospitality Group comprises 380 luxury bedrooms and suites, the acclaimed Roux at The Landau and Palm Court restaurants, the Artesian Bar and Wigmore Tavern, extensive Meeting & Events facilities, Europe’s first Chuan Body + Soul Spa and Sauce by The Langham, our cookery school. The team at the hotel prides itself on creating enchanting encounters for our guests and we’ve been doing so since 1865.

Would you like to be a Events Executive in such an iconic hotel? Then go ahead, apply!