Receptionist

Bournemouth Carlton Hotel, Signature Collection By Best Western

The Opportunity

Are you passionate about hospitality and providing exceptional guest experiences? We're looking for an enthusiastic and welcoming individual to join our team as a Hotel Receptionist.

What You'll Do:

  • Welcome with Warmth: Be the first point of contact for guests, providing a warm and friendly welcome and ensuring a seamless check-in process.
  • Assist with Care: Help guests throughout their stay with any queries or requests, making their experience memorable.
  • Handle Communications: Manage incoming calls, make reservations, and provide guests with information about the hotel and local area.

Why Join Us:

Be the First Impression: Play a crucial role in creating lasting impressions and exceptional guest experiences.
Dynamic Environment: Thrive in a supportive setting where your contributions are valued.

If you have a passion for hospitality and the desire to deliver exceptional guest experiences, we would love to hear from you! Apply now and be the welcoming face of our hotel.

Benefits

  • Our enviable employee discounts on bedroom rates across our Best Western hotel portfolio.
  • Shopping discounts - ranging from groceries, fashion, travel, utilities, days out, and even holidays.
  • Eye care
  • Free legal & money advice
  • Counseling sessions
  • Hospital & death benefit plans
  • Cycle to work scheme
  • Wellbeing tips and support fitness videos
  • Recipe ideas
  • Advice on keeping active and healthy living
  • Wellbeing podcasts and tv
  • Breathing exercises
  • 24/7 advice and support line
  • Team reward & recognition
  • Free meals on duty
  • Free parking

The Ideal Candidate

  • Excellent Communicator: Possess strong written and verbal communication skills.
  • Multitasker Extraordinaire: Able to multitask and prioritize effectively in a fast-paced environment.
  • Tech-Savvy: Comfortable operating hotel reservation systems and computer literate.
  • Detail-Oriented: Have a high level of attention to detail and a positive, professional attitude.

Hotel

With stunning seafront views, the Bournemouth Carlton Hotel, part of the Signature Collection By Best Western, offers an exceptional experience.

Situated in the heart of town, the hotel is within walking distance of popular attractions such as the Bournemouth Oceanarium, BH2 Leisure Complex, and Bournemouth International Centre, a prime location for major conferences and exhibitions.

The hotel boasts 76 bedrooms, including 16 family rooms and 16 sea view rooms, along with 18 one- and two-bedroom timeshare apartments. It also features event rooms for wedding parties of up to 200 guests, complete with private gardens and a terrace

About us

Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management! With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality. Join our dynamic team and be a part of shaping the future of the UK hospitality industry.