Casual Nights Team Member

Liverpool Inn Sure Hotel Collection by Best Western

The Opportunity

We are seeking a reliable and responsible Casual Night Team Member to join our team and ensure the smooth running of the hotel during the night shift. The Night Team Member will be responsible for managing guest requests, ensuring security and safety procedures are adhered to, and providing general support to the hotel staff.

Responsibilities:

  • Managing guest requests and ensuring they are handled promptly and professionally.
  • Maintaining security and safety procedures during the night shift.
  • Performing regular security checks throughout the hotel.
  • Providing general support to the hotel staff during the night shift.
  • Assisting with any maintenance or housekeeping tasks that may arise.
  • Setting up meeting rooms and other areas as required.
  • Serving food and beverages to guests as required.
  • Checking guests in and out of the hotel as required.
  • Handling any emergency situations that may arise.
  • Preparing reports for senior management as required.

Benefits

  • Our enviable employee discounts on bedroom rates across our Best Western hotel portfolio.
  • Shopping discounts - ranging from groceries, fashion, travel, utilities, days out, and even holidays.
  • Eye care
  • Free legal & money advice
  • Counseling sessions
  • Hospital & death benefit plans
  • Cycle to work scheme
  • Wellbeing tips and support fitness videos
  • Recipe ideas
  • Advice on keeping active and healthy living
  • Wellbeing podcasts and tv
  • Breathing exercises
  • 24/7 advice and support line
  • Team reward & recognition
  • Free meals on duty
  • Free parking

Ideal Candidate

  • Strong communication and interpersonal skills.
  • A good understanding of safety and security procedures.
  • The ability to remain calm and composed in high-pressure situations.
  • A flexible and adaptable approach to work, with the ability to work evenings and weekends if required.
  • Good organizational skills and attention to detail.

Hotel

Sat within a row of converted Grade II listed Georgian terraces is our Liverpool Inn part of the Sure Hotel Collection by Best Western By Best Western. Built during the city’s maritime boom years. Tucked into the impressive University District close to the Metropolitan Cathedral, we’re just a mile from the famous Albert Docks.

Plus the hotel is within easy reach of the Tate Modern and other museums, theatres like the Empire, Everyman and Royal Court, and the fabulous shopping of Peter’s Lane and the Cavern Quarter, alongside a smorgasbord of top-notch cafes, bars and restaurants.

About us

Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management! With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality. Join our dynamic team and be a part of shaping the future of the UK hospitality industry.