General Assistant

Crowne Plaza London - Heathrow

The Opportunity

Are you looking for a truly flexible role where you can make a difference? We're seeking a General Assistant to ensure all facilities services at our property are provided effectively and efficiently. You'll also be the initial point of contact for key stakeholders and external multi-agencies.

What You'll Do:

  • Support Operations: Provide support to ensure all facilities services are delivered in an effective and efficient manner.
  • Be the Go-To Person: Act as the first point of contact for key stakeholders and external multi-agencies.
  • Ensure Safety: Demonstrate a high level of security awareness and knowledge of Health & Safety at all times.
  • Respond to Needs: Be the first point of call for facilities services, responding to reactive cleaning and maintenance as required.

Benefits

  • Our enviable employee discounts on bedroom rates across the LGH hotel portfolio.
  • Access to the IHG employee room benefit programme across their global portfolio. (T&Cs apply).
  • Shopping discounts - ranging from groceries, fashion, travel, utilities, days out, and even holidays.
  • Eye care
  • Free legal & money advice
  • Counseling sessions
  • Hospital & death benefit plans
  • Cycle to work scheme
  • Wellbeing tips and support fitness videos
  • Recipe ideas
  • Advice on keeping active and healthy living
  • Wellbeing podcasts and tv
  • Breathing exercises
  • 24/7 advice and support line
  • Team reward & recognition
  • Free meals on duty
  • Free parking

Ideal Candidate

  • Accurate, diligent, self-motivated, focused, and reliable.
  • Previous experience in H&S and security would be desirable
  • A collaborative working spirit that enhances and builds effective working relationships both internally and externally.
  • Possess a communication style that allows positive and open dialogue with users and multi-agencies.
  • An ability to anticipate expectations and resolve issues.
  • The ability to remain calm when in pressurised situations

Hotel

The Crowne Plaza London Heathrow hotel boasts a prime location just off the M4 Motorway, only a 5-minute drive from Heathrow Airport. With 465 bedrooms, guests can enjoy a variety of exquisite dining options, including British cuisine at Orwell’s Brasserie, fine-dining Indian dishes at Eriki, and the cozy atmosphere of the Bar Lounge or O’Driscolls Irish Bar

About us

Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management! With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality. Join our dynamic team and be a part of shaping the future of the UK hospitality industry.