Hospitality Service Expert

Warrington Fir Grove Hotel, Sure Collection By Best Western

The Opportunity

A truly flexible position, working multi-functionally across the entire hotel operation as and when the business requires such as Reception, Conference & Events, Restaurant and Bar and Housekeeping, personally ensuring that our guests always receive exceptional service and that all aspects of the operation are maintained and presented to the highest possible standard.

Benefits

  • Our enviable employee discounts on bedroom rates across our Best Western hotel portfolio.
  • Shopping discounts - ranging from groceries, fashion, travel, utilities, days out, and even holidays.
  • Eye care
  • Free legal & money advice
  • Counseling sessions
  • Hospital & death benefit plans
  • Cycle to work scheme
  • Wellbeing tips and support fitness videos
  • Recipe ideas
  • Advice on keeping active and healthy living
  • Wellbeing podcasts and tv
  • Breathing exercises
  • 24/7 advice and support line
  • Team reward & recognition
  • Free meals on duty
  • Free parking

Ideal Candidate

  • Proven experience of working in a customer facing role, such as F&B, reception, meeting & events, housekeeping etc. Ideally gained within the hospitality sector
  • Excellent level of numeracy and literacy skills
  • Excellent oral and written Communication skills
  • Excellent problem-solving skills and attention to detail. With the ability to work under pressure
  • Strong Organisation and Planning skills and the ability to prioritise appropriately.
  • Fully flexible with working hours/shifts
  • Possess a can-do attitude.
  • Good understanding of the English language

Hotel

When it comes to visiting the northwest of England, then Warrington Fir Grove Hotel, part of the Sure Collection By Best Western is easy to reach with great location. The hotel has 52 bedrooms, stunning banqueting and wedding suite for up to 250 guests with a licence to hold civil wedding ceremonies.

We’re less than 20 miles from the heart of Manchester, Liverpool and Chester with a host of popular attractions close by including Chester Zoo, Gulliver’s World theme park, Tatton Park and Gardens, the Trafford Centre, Aintree Racecourse and Ellesmere Port.

For business travellers, we’re only 2 miles from Warrington Bank Quay train station, located close to the intersection of the M6 and M56 motorways and just 5 junctions from Manchester Airport.

About us

Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management! With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality. Join our dynamic team and be a part of shaping the future of the UK hospitality industry.